Hello, Cesar. I'd like to discuss an issue with you. - Good morning, Mr Sigh. Absolutely, what is the problem?, I wouldn't call it a problem exactly, but your workstation is extemely messy. - Oh, I'm so sorry. I'm a bit snowed under with work at the moment., I understand that but your desk is easily seen by visitors from reception - I accept that but I do have more clients than my colleagues and less time to tidy up., Which is why we pay you more. Do you have any views about how to solve this issue? - Well, if I kept my workstation more organised,would you consider reducing th number of customers I deal with?, I'm sorry, but I'm not in a position to accept that. I could ask Mrs Bridges to see if she would agree. - I think that would be fair. Thanks, Ms Singh,

BR I Negotiations 1

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