STARTING: OK, let's get down to business, Right, can we start, please?, SETTING OBJECTIVES: The purpose of this meeting is ..., The aims of this meeting are ..., ASKING FOR REACTIONS: How do you feel about ... ?, What do you think?, DEALING WITH INTERRUPTIONS: Could you let him finish, please?, Could you just hang on a moment, please?, KEEPING TO THE POINT: I'm not sure that's relevant., Perhaps we could get back to the point., SPEEDING UP: I think we should move on now., Can we come back to that?, SLOWING DOWN: Hold on, we need to look at this in more detail., I think we should discuss this a bit more., SUMMARISING: OK, let's go over what we've agreed., Right, to sum up then ...,

Market Leader Unit 3 Change Managing meetings

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