Giving good news : We are really happy to inform you , You'll never guess , I've got some amazing news for you, Can you believe it?, Are you sitting down? , Giving bad news : I need to warn you that, I'm sorry to spring this on you like this , I'm afraid , I really don't know how to say it but , I'm sorry I have to say it, I'm afraid I've got some bad news , Responding to news : I'm thrilled to hear that , That's so great , Well done!, I know how you must be feeling , Oh, no, that stinks!, How come?, Really! Are you serious!, I'm terribly sorry to hear that, That must be frustrating , How sad, Sounds great , Congratulations, I'm so happy for you!, That's unfortunate , Wow, that's awesome ,

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