1) Have long have you been working in this hotel? 2) What do you like in your job? 3) What skills and personal characteristics are the most important for this job? 4) Is it important to have a sense of humour for this job? 5) What incidents were the most unusual and hilarious in the hotel? 6) What is your salary? Do you earn enough money for living in Austria? 7) When was this hotel built? 8) Are breakfast, lunch, dinner included in the price? 9) Is the hotel located in the centre of the town? 10) How long will it take a guest to get to the hotel from the airport? 11) Is there a shower or bath in the room? 12) What types of rooms does the hotel offer? 13) How often are the rooms cleaned? 14) Are there all necessary personal care items in the rooms? 15) How many stars does your hotel have ? 16) Have celebrities ever visited your hotel ? 17) Is there anything that makes your hotel different from others? 18) What is the location of your hotel? 19) Have you had ever any scandalous incidents or unusual situations at the hotel ? 20) What cafes and restaurants are located within walking distance ? 21) Where can guests get information about cultural events in the city? 22) How many employees do you need to manage a hotel? 23) How well is your hotel guarded? Are guests in safety ? 24) Does the hotel provide transfer to the airport? 25) Is there a gym or spa in the hotel ? 26) Do you have a special menu for children? 27) What types of rooms are available? 28) What types of meals do you offer: half board, full board or all inclusive? 29) Do you allow pets in the hotel ? 30) Do you have a parking ? 31) What are your responsibilities? 32) How many languages should a hotel receptionist speak? 33) Is your job difficult or easy? Why? 34) Is it possible to hold a conference in the hotel? 35) Is it possible to hold a wedding in the hotel? 36) How many rooms are there in the hotel? 37) Do you wear a uniform? Describe it. 38) Are you satisfied with your job? 39) How many employees does the hotel need?  40) What techniques would you use to calm a nervous visitor? 41) How do you manage stress? 42) How do you keep yourself organized? 43) Is this job repetitive? 44) How strong are your computer-related skills? 45) What role does a receptionist play in a customer’s first impression of an organization? 46) What is your definition of professionalism?

Hotel receptionist

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