Saying that someone is unavailable: : I’m afraid Alice isn’t in at the moment., Asking someone to wait: : Just a second. , Hold on a second., Taking a message: : Can I take a message?, I’l'll make sure she gets your message., Leaving a message:: Can I leave a message? , Could you tell her to call me back when she gets in?, Checking information : Have you got that? , Let me read that back to you.,

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