1) Retail refers to selling what? a) Products b) Services c) Products and services d) Inventory 2) What is another term for merchandise? a) Services b) Products c) Intangibles d) Retail 3) What does the term "brick and mortar" refer to? a) A physical store location b) A construction supply shop c) A retail website d) Multichannel retailing 4) What's the main difference between multichannel and omnichannel retailing? a) Omnichannel is more integrated b) Multichannel is more integrated c) Multichannel has more ways to buy d) Nothing; it's the same thing 5) What has driven many changes in retail over the past quarter century? a) Cheaper production b) Green products c) Technology d) Franchises 6) What is a "mom-and-pop" store? a) Franchise b) Corporation c) Small independent shop d) Chain store 7) Where does a distribution channel begin? a) With a wholesaler b) With the customer c) With a retailer d) With a manufacturer 8) Who buys large quantities of something from a manufacturer and then sells smaller quantities to retailers? a) Wholesaler b) Corporation c) Customer d) Channel 9) Where are large quantities of merchandise stored until a retailer needs them? a) Stockroom b) Distribution center c) Factory d) Brick and mortar shop 10) Roughly what percentage of jobs in the US are in retail? a) Less than 15% b) 19 - 20% c) 21 - 23% d) 25 - 27%

Rise Up 1.1 - Retail Industry Overview

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