Match the attire of the current environment Formal Business casual Find the right balance - Professional appearance, Cultural sensitivity You’re the teacher Make people smarter You’re going to make some BIG mistakes - Avoid being judgmental, Don’t allow interruptions Apologize for delays and unintended distractions Open and inviting  - Be on time and avoid distractions, Technical problems can be stressful Don’t argue or be defensive Diffuse a difficult situation with listening and questions Communicate - Difficult situations, Privacy concerns Professional responsibilities Personal respect - Maintain confidentiality,

a+1102 4.7 - Professionalism

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