Good evening. I'm Mike Hannigan from Washington. I ____ book a room for Friday, is there any availability? Everybody in the office likes Lucy, because she's very kind and ____. I love that hotel, they provide not only ____, but a highly-trained staff. All meals included and a great service? It's totally worth the price! I wanted to book a hotel room in July but there were no ____. Good morning. My name is Maurice, I have a reservation. It's my first time in town, so I'm sort of lost. ____ the hotel from the airport? Hello, this is Fen Zhang, in room 409. ____ a taxi to the airport at 7 am tomorrow? Hello, my name is Sergei Ivanov, in room 11. I'm having a conference call later, so I ____. Oh, I forgot to ask, ____ internet access? Good afternoon. This is Tanja Müller in room 03. ____ at 6 am tomorrow? Also, I____ have dinner in my room, ____?

BR/E - Unit 10: Booking a Room and Requesting Service

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