Quality Control - is concerned with checking and reviewing work that has already been done, usually by way of sample., Quality Assurance - is checking for quality throughout – from the initial designs, to the manufacturing, to the delivery., Total Quality Management - is a management approach change in business culture that puts makes quality the responsibility of every employee., Quality Circles - a group of employees who meet on a regular basis to talk about quality problems that are relevant to the part of the production process that they work on, Kaizen - a policy of constantly introducing small incremental changes in a business in order to improve quality and/or efficiency., Quality - is how well a product or service does what it was designed, also linked to consistency. to do,

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