Permitted: Healthcare staff at a nursing station can coordinate patient care if they speak in a low voice., Nurses and other staff members can talk to a patient by phone or discuss the treatment of a patient with another provider if the discussions are conducted in low voices and away from listeners., If privacy precautions are taken, laboratory results can be discussed with patients or other healthcare professionals in a treatment area., A message can be left for a patient on an answering machine or with family members, but the amount of information must be limited for just the purpose of the call., Patients can be asked to sign in and be called by name in the waiting room, but they should not sign the reason for their visit., The patient's name can be announced in the waiting room, or a public address system can be used to page the patient to come to a particular location., A lighted X-ray board can be used in a nursing station if it is not publicly visible., Patient charts can be placed outside exam rooms if reasonable precautions are used. The charts should be placed with the name facing the wall, or a cover should conceal the chart., Not Permitted: Talking about a patient's results in the hallway., Leaving FMLA paperwork visible at the MA's station., Leaving a detailed message on a patient's voicemail., Leaving phone number on the sign-in sheet., Calling patients by the reason for their visit.,

HIPAA OK or HIPAA Wrong?

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