**Mykola**: Hey Alex, how’s ____ going ____our Amazon store? **Alex**: Hi Mykola! Things are looking good. We’ve been getting great ____ our new line of handmade products. **Mykola**: That’s awesome to hear. I think offering 24-hour technical support has really helped build ____. **Alex**: Absolutely. Customers appreciate knowing they can ____ any time. It makes our brand seem more reliable and able ____customers’ needs. **Mykola**: I agree. We’re really aiming to become a ____ name in our niche. Do you think we should start positioning ourselves as a ____ brand? **Alex**: I think that’s a great idea. We have the potential. **Alex**: Great! Now, about the suppliers from China. We’ve been having some ____lately. **Mykola**: Yes, I’ve noticed. What’s the main problem? **Alex**: The last few ____ have been ____, and some of the products didn’t pass our quality control procedures. **Mykola**: That’s concerning. Delays can really ____ our ability to meet customers’ needs and ____ our reputation as a reliable brand. **Alex**: Exactly. We’ve also had a few ____about the durability of certain items. It’s not a widespread issue, but it’s enough to warrant attention. **Mykola**: We can’t ____to have our customers question our quality. Have you talked to the supplier about these problems? **Alex**: Yes, I’ve reached out, but their responses have been slow and not very ____. They seem to be struggling ____ their own production issues. **Mykola**: We might need to ____ finding a new supplier. We need someone who can ____ timely delivery and consistent quality. **Alex**: I’ve started looking into other options. There are a few potential suppliers who seem to have better reviews and more robust ____procedures. **Mykola**: Good. We should also look at the ____ of switching suppliers. If the new suppliers are more expensive, we need to ensure ____ is still there for our customers. **Alex**: Absolutely. It might be worth ____a bit more for better quality and reliability. Plus, if we can ____ a well-established relationship with a new supplier, it will benefit us in the long run. **Mykola**: Agreed. Let’s ____ a plan for this transition. We need to make sure we don’t ____our current operations or disappoint our customers during the switch. **Alex**: I’ll put together a list of potential suppliers and their terms. We can review them and make a decision by next week. **Mykola**: Perfect. Let’s also see if any of them offer more flexible payment terms or the option to ____. That could help manage our ____ during the transition. **Alex**: Good point. I’ll make sure to include that in my evaluation. **Mykola**: Great. We’ll get through this. It’s just another challenge to ____. And don’t forget – pickleball on Saturday to de-stress! **Alex**: Absolutely! Looking forward to it. Thanks, Mykola. Let’s get this sorted and ____ our business moving forward. **Mykola**: Definitely. We’ve got this, Alex. See you on the court!

Sales Negogiation.

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