**MS**: Excuse me? **R**: Yes, can I help you? **MS**: Yes. I have a ____ for tonight. **R**: And your name? **MS**: Shannon. **R**: Ah, yes. Miss Shannon. A ____ for two nights. **MS**: That’s right. **R**: I’m sorry. Your room isn’t ____. **MS**: That’s a shame. Am I early? What time is ____? **R**: Two p.m. usually. Your room is almost ready. Please have a ____. **MS**: Thank you. I have one ____. **R**: Yes? **MS**: When does the gym open? **R**: It opens from six a.m. to ten p.m., ____ lunchtime. It closes from twelve to one. **MS**: Thanks. Oh, just one more question. What ____ is breakfast? **R**: From half past six to nine o’clock. **MS**: And where is it? **R**: Breakfast is in the ____. **MS**: Right. Thank you. The restaurant...? **R**: ____ there. **MS**: Right. Oh I have one ____ question. **R**: Sure. **MS**: Do you have a hairdresser’s in the ____? **R**: Yes, it opens every day ____ today, Monday. **MS**: That’s too ____. **R**: Yes, I’m sorry. But tomorrow is okay. **MS**: Tomorrow. **R**: Yes, from ten to six. Actually, I’m ____. On Tuesdays, it closes at nine o’clock in the evening. **MS**: Right. Thank you. **R**: You’re ____.--- **R**: ____ me, madam. **MS**: Yes? **R**: ____ room’s ready now. Here’s your key card. Room five three eight on the fifth ____. **MS**: Thank you. **R**: No problem. ____ your stay. **MS**: Oh, but I have one ____ question. **R**: Yes? **MS**: I ____ to go on a guided tour of the old town. Do you know a good one? **R**: Ah, yes. We do a tour from the ____. **MS**: Great. ____ does the tour leave? **R**: It ____ at nine a.m. and at three p.m. **MS**: How much does it ____? **R**: It costs fifteen euros. **MS**: Right. Thank you. Do you have a map of the city? **R**: Yes, ____ you are. **MS**: Thank you. **R**: ____ a nice day. **MS**: You too. **R**: Any more questions I can help you with? **MS**: No, thank you. Oh, just one...

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