Communication Skills: Clarity, Body Language, Pace, Facial Expressions, British Sign Language , Factors: Room Layout, Intimate Space, Respecting Differences in Culture, Noise, SOLER, Barriers: Tiredness, Agression, Speech Difficulties due to disabilities, Language Differences , Inappropriate us of Language, Personal Qualities: Sense of Humour , Patience, Respect, Willingness, Cheerfulness ,

RO22: Commuication and working with individuals in health, social and early years settings

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