1) Good morning. Welcome to The Grand Woodward Hotel. a) I’d like a room please. b) I´d like check in c) I may like check in 2) Do you have a reservation? a) Yes, I don´t have b) Yes, I haven´t a reservation under... c) No, I don´t. 3) How long will you be staying with us? a) any b) I don´t want to stay here. c) Two nights, please. 4) How many people will be in the room? a) Two people. b) I don´t know. c) Maybe 5) Would you like breakfast? a) Yes, please. What time is breakfast served? b) Yes, I shouldn´t have breakfast. 6) Breakfast is from 7 to 10 each morning in the dining room. a) I will can wake up on time. b) Ok! Can I get a wake-up call for tomorrow at 8am? 7) Sure! Would you like a smoking or non-smoking room? a) Thanks! I would like a non-smoking room. b) I want a non-smoking room. 8) You´ve booked a non-smoking double room, for 2 people duruing 2 nights. Is it correct? a) Yes, It´s correct! b) No, It´s not correct. 9) Can you fill this in, and sign here please. a) Sure! b) NO! 10) That will be $210. Would you like to pay now, or when you check out?  a) We need more pillows. b) I will pay now. c) I´m sorry we are full 11) How would you like to pay? a) I do not know. I will ask to the manager. b) I will pay by credit card. 12) Thank you. Here is your receipt and your key. You are in room 23, on the second floor. a) Thank you! b) This is the only room vacant. 13) What time is the check-out? a) I would like to check-out now. b) The check-out is at 2pm. c) Check-in is at 2pm. Enjoy your stay.

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