1) I’m sorry. She’s out of the office today but I can _________ to her assistant. a) get through to b) put you on c) put you through to 2) Can you _________ please? It's really noisey here and I'm having trouble hearing you. a) speak through b) speak up c) raise up d) get louder 3) You're on the phone with your friend. All of a sudden, the call ends. Which expression below best describes this situation? a) A dead zone. b) A dropped call. c) Cut off. 4) You call your boss Mike on his cell phone. He answers the phone and says "hello." What do you say next? a) Is this Mike? b) Is that Mike? c) Are you Mike? d) Is it Mike? 5) "Is Jun there?" a) This is an informal way of asking to speak to someone. b) This is a formal way to ask to speak to someone. 6) What is the speaker doing? a) Screening a call b) Ending a call c) Transferring a call 7) What is the speaker doing? a) Screening a call b) Answering the phone c) Leaving a recorded message 8) What is the speaker doing? a) Ending a call b) Explaining why someone can't answer the phone c) Starting a conversation 9) What phone number does the speaker give? a) 202 247 18100 b) 202 237 1800 c) 202 37 180 10) What email number does the speaker give? a) yesdotenglish22-4@gmail.com b) yes.english22_4@gmail.com c) yes.english22w4@gmail.com

Phone Readiness Quiz

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