1) To get a Transitions appointment, a person must a) be enrolled in other RICS services. b) have work authorization. c) speak advanced English. d) have a high school diploma. e) live in Illinois. 2) If a student tells you they need a job, you should a) help them apply for some jobs. b) send a Teams message to Dionn about it. c) tell them Transitions Specialists can find them a job. d) refer them to College & Career Pathways. e) email RICS Staff asking for help. 3) A student in your Level 2 class wants to start GED class next quarter. You should a) tell them to slow their roll and study English for another year. b) email Felicia and ask for advice. c) refer them to College & Career Pathways. d) email Alyssa about it. e) email Mary. 4) A participant in your class was a pharmacist in Iran and wants to become a pharmacy tech. You should a) refer them to College & Career Pathways. b) send them contact information for the Pharm Tech program at Malcolm X. c) complete a referral form for Transitions Services. d) tell Natalia so she can start preparing an ESL class for healthcare jobs. 5) To refer someone to College & Career Pathways you should a) email Dionn, Alyssa, Aimee, and Mary. b) email Aimee. c) talk to your supervisor. d) send an email to OneHeartland. e) tag Aimee in the Excel attendance tracker. 6) Can you guess? How does the College & Career Pathways team record their program data? a) they use DAISI. b) they use Microsoft Access. c) they use DAISI and Salesforce. d) they maintain an elaborate set of spreadsheets. e) they don't have to track program data.

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