1) Members can activate from the Boost Infinite App. a) True b) False 2) When completing an activation call, always get the caller's best contact information before beginning. a) False b) True 3) You can use an eSIM on an iPhone X. a) True b) False 4) Failure to call the previous carrier to ensure an Android is unlocked will result in an NCI. a) True b) False 5) If a software update only takes a few minutes, you should wait on the call for it to finish. a) True b) False 6) Our Infinite Unlimited plan includes International calling. a) True b) False 7) For Hotspot Usage Display Errors send out a replacement SIM. a) True b) False 8) New members are eligible to receive a full refund on service and devices if they cancel within 30 days of activation. a) True b) False 9) Members need the Speed Pass Add-On in order to use their Hotspot. a) True b) False 10) We can reactively tell members what network they are on.  a) True b) False

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