Staff: Hello. Thank you for ____ BH Restaurant. ____ I help you? Caller: Hello, may I please speak to Maria? Staff: I am sorry. Maria is not ____. May I take a ____? Caller: Yes, can you ____ tell that Tom Jurczynski called? Staff: Certainly. May I have your ____ number, ____. Jurczynski? Caller: It's 123-456-7899. Staff: Can you ____ that, please? Caller: Yes, of course. It is 123-456-7899. Staff: When is a good time to call you ____? Caller: Please have her call me back tomorrow ____. Staff: Certainly. How do you ____ your last name? Caller: It is J-U-R-C-Z-Y-N-S-K-I. Staff: Got it. Is there ____ else? Caller: No, that's it. Thank you. Staff: Thank you for calling BH Restaurant. Have a ____ day.

BH Taking a Message Practice

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