You meet a new client from South America. The client leans in to kiss you on the cheek but you are not comfortable kissing a stranger. What would you do? , You are talking to a client who is standing too close. You are accustomed to keeping an arms-length distance. How do you create distance without offending the client? , You have had a cold for the past few days. A new client reaches out their hand for a handshake. You do not want to spread your germs to the client. What would you do?, You had a meeting with a client at 10:00. You realize that you have been waiting outside of the client’s office for 15 minutes. How do you check with the client to make sure that they know you are there? , If you want to ‘break the ice’ with a new client or customer, what topics are appropriate? , If a client from another country offends you in some way, do you say something or ignore the issue? Why?.

Cultural Differences: Personal Space G-2

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