Passive: closed body language, head down, turns away, avoids eye contact, speaking quietly, protective of own personal space, palms down, afraid, submissive, defensive, others' needs are put first, avoids interaction, make themselves small, would prefer someone else to lead, listens more than speaking, Assertive: standing tall, maintains comfortable eye contact, respecting others' personal space, speaking clearly, open body language, Stop!, palms up, confident, self and others' needs are taken into account, equal to others, lead through respect, listen and speak in equal amounts, calm and measured approach, willing to compromise, Aggressive: invading others' personal space, shouting, clenched fists, use physical strength to intimidate others, staring and pointing, angry, threatening, offensive/ attacking, own needs are put first, aims to win, towering over others, lead through fear, dominates speaking, doesn't listen,

Passive, Assertive and Aggressive behaviour traits

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