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it doesn't fit - The item is not the right size or shape to be used as intended., it doesn't work - The item is not functioning properly and cannot perform its intended task., it's broken - The item has been damaged and is no longer in working condition., it's the wrong color - The item is a different hue than what was expected or desired., it's the wrong one - The item received is not the same as the one that was ordered or requested., there's something missing - A part or component of the item is absent, making it incomplete or unusable., order the missing piece - Request for the lacking part to be sent or purchased separately., replace - To remove the defective item and substitute it with a new one., exchange - To trade the original item for another one, usually because of dissatisfaction or error., get it repaired - To have the item fixed by a professional so that it can function correctly again.,

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