1) Appropriate touch is a useful tool in communication because it shows a) empathy b) warmth c) friendly d) all of the above 2) Which of the following is effective communication? a) calling teachers "Mate, Darling, Sweety" b) use hand gestures confidently while talking c) standing with arm crossed while talking d) using same words, language, or tone of voice for all people regardless of their age 3) Making eye contact is necessary. a) True b) False 4) Verbal communication involves _______ a) hand gestures b) facial expression c) body language d) non of the above 5) Leaning forwards and nodding head show that you are listening well. a) Yes b) No 6) non verbal communication is more powerful than verbal. a) Yes b) No c) They are both powerful 7) Which are the things that can affect good communication? a) culture b) language c) age d) all of the above 8) Which of the following is appropriate in college or in the work place? a) to find out more about people's illnesses b) to build up friendly relationships c) to ask more about what people did at the weekend d) to talk about work related matters e) to ask if you can leave early 9) Active listening is a good behaviour. a) True b) False 10) Non-verbal communication means a) facial expression b) body language c) gestures d) all of the above

Communication quiz adults

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