You offer to call a taxi for a visitor, You invite a guest to dinner after the working day., You arrive late for a meeting with your teammate., You are in a restaurant and would like to pay for the people with you. Let them know about it., You offer to help a colleague., A colleague asks if it’s OK to open a window. You feel very cold. Say NO politely., Show gratitude to your colleague who has been working overtime for a month to help you out., A customer makes a suggestion to eat out tomorrow evening. You have other plans., You thank someone for an invitation as a speaker at an event., You ask a colleague to bring you a cup of coffee., Someone from your team makes a reasonable suggestion during the meeting. Signal that you agree., You offer to act as a tour guide for a visitor for an afternoon. (Use the word "show" here), Your client uses your last name and you tell him or her that you prefer to use first names., You ask your customer if they have any special food preferences., You are eating out with the client. They suggest having some more food, but you’re not hungry any more., You introduce a new team member to your team., You overslept and came forty-five minutes late to an important meeting., You ask about your business partner's family., While explaining your opinion in a meeting, you understood that it would be better to do that in another way. Signal the change in your opinion., You explain a local dish to a client. Choose any local dish you like., You tell a customer about a public holiday in your country. Choose any public holiday., A visitor introduced themselves but you don't remember their name. Ask for their name again., You’ve brought some snacks in the office and you want your visitor to try it., You need to interrupt a meeting to speak to a colleague. You enter the meeting room and what do you say?, You have only large bills and the vending machine takes coins. Ask a colleague you know well for help with the coins., You would like to express your appreciation to your colleague for having done extra work., You've been working on a task, but you can't figure out how to do it. Ask a helpful colleague for help., A colleague is showing their gratitude for helping them with their task. "Thanks for your help. You've been a life-saver!" Respond., You've made a bad joke and realized that one of your colleagues got offended. Apologize to them..
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