Add-Ons - What do we call channels that are available individually or as part of a small package? , Channel Pack - The News Pack is an example of a _____, 105 - What Channel number is USA Network on? , Show Finder - What tool can you use to find a show? , What's on Showtime  - Customer wants to know how many channels Showtime comes with. What article on knowledge will help you find this information?, Tuners - The number of _______ a receiver has determines the available viewing options, DVR - ____ feature allows customers to record live programs , True - True or False: Youtube is a feature on the Hopper 3, One - How many HD tvs does a 722k support? , ViP - A 722 and 211 are part of what family of receivers? , Overview - Where can you find information about an appointment in Customer app? , Yes - Are you able to reschedule a technician appointment? , Two - If the receiver has 2 tuners. What is the max number of shows they can watch and record at the same time? , Welcome Pack - Customers can remove Local Channels from their subscription unless they have which package? ,

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