complaint - when you are not happy with service or things you bought, you write a..., delivery - when you buy something in another city/country, you need this to get what you bought, damaged - when the item doesn't look good, it has scratches or broken, it is..., refund - when you get all money back for some goods or services, replace - to change one item to another, (you got size 36 but you need 38, so you ask to...)verb,

А2 I'm addicted to Aliexpress

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