1) What type of communication is body language? a) Verbal b) Written c) Non-verbal d) 2) Making eye contact when a person is speaking to you tells that person: a) You're uninterested in what their saying b) You care about what they're saying c) You something else to do 3) Arriving to work on time means: a) You're dependable b) You can't be trusted c) You don't care about the job 4) What is considered an inappropriate workplace behavior? a) Arriving to work 30 minutes late without notifying your boss b) Meeting a deadline c) Asking a coworker for help 5) What is considered appropriate workplace behavior? a) Being on your phone when you should be working on a task b) Being rude to customers c) Having a positive attitude 6) When taking a break, you should have your personal items and food spread out all over the breakroom a) True b) False 7) Choose what is appropriate to wear at work. a) b) c) 8) Choose what is appropriate to wear at work. a) b) c) 9) You shouldn't wash your hands after cleaning a spill or using the restroom. a) True b) False 10) Ways of showing respect. a) Not making eye contact b) Saying ma'am or sir c) Walking away when being spoken to
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