Good afternoon. Can I help you?, Yes, please. You can., I’m looking for a scarf for my grandma., Sure. No problem!, Let’s have a look., What about this one?, My grandma doesn’t wear pink., Have you got it in a different colour?, Yes, I have., You’re in luck!, It comes in blue or purple., Can I see the purple one, please?, Here you go., What do you think?, It’s perfect. How much is it?, It’s £8 but there’s a special offer today., Buy two for £12., No, thanks. I'm fine with just one!, Are you sure? It’s a bargain., No, honestly. One is fine.,

Own it 1 Speaking: Buying clothes and accessories SB p 64

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