I was wondering if you could...?, Would you mind giving me a refund?, I'd like to enquire about a free lesson., Could you tell me when the manager will be back?, I would be grateful if you could check it., Would there be any chance of changing a course?, I'm calling to find out about the price for business English course., Do you mind me asking if there are still places available?, I'd appreciate it if you could keep it for me.,

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