slow delivery - when it takes a long time for something to be brought to you after ordering it., faulty product - an item that doesn't work correctly or has defects., broken promises - when someone doesn't keep their word or fails to do what they said they would., poor customer service - bad treatment or lack of help from the people who work at a business., lack of communication - not enough sharing of information between people or groups., rude staff - employees who are impolite, disrespectful, or unfriendly., aggressive salespeople - individuals who try too hard to sell products and may pressure customers into buying things., billing disputes - disagreements or arguments over charges or payments for services or goods., cold callers - people who make unsolicited phone calls trying to sell products or services., false advertising - misleading or dishonest promotion of products or services.,

Roadmap B2 2C Definitions

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