apologising: I'm really sorry., I didn't realise, I apologise, It's all my fault., I feel terrible. , It was an accident. , accepting apologies: Never mind, No problem, I totally understand, These things happen, It's not your fault, Not accepting apologies: How can you be so careless?, You can't be serious!, You promised to look after her., I'm really angry about this!, I'll never forgive you!,

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