PROFESSIONAL: Using polite language such as please and thank you, Dressing in business attire or uniform, Being sociable, Eating on breaks and at lunch, Checking cellphone on breaks or lunch, Being punctual to work and meetings, Stepping up to help and learn new skills, Using computer for work tasks only, Treating coworkers respectfully, Solving problems and dealing with conflict immediately, UNPROFESSIONAL: Cursing or swearing, Dressing informally or inappropriately, Avoiding coworkers, Eating while on the job, Checking cellphone while on the job, Arriving late to work or just not showing up, Being lazy, Using computer for personal tasks or inappropriate searches, Gossiping, Avoiding addressing problems and conflict,

#11B: Professionalism

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