Deep Listening - Via body language:leaning forward, eye contact, nodding, Curiosity/Powerful questions - What would it feel like to be successful in your project?, Articulating what is going on - “It sounds like you’re annoyed that your counterpart did not show up for the meeting.”, Acknowledgment - “I acknowledge the courage it took for you to come and see me, knowing that you had difficult things to share with me today.”, Asking Permission - “Can I tell you what I see?”, Challenge - “I challenge you to talk with your counterpart about this issue tomorrow.”, Championing - “You’ve already proven that you can handle this. You can do it again!”, Accountability - What are you going to do?,

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