No problem. It's Carson. - I'm sorry. I've forgotten your last name., That's OK. I'll print you a copy right now. - I'm really sorry. I left the report at home., That's not good enough. Please heat it up. - I do apologise if your food was cold., Don't worry. I'll help you finish it now. - I'm so sorry. My presentation isn't ready yet., Please make sure it doesn't happen again. The meeting was very important. - I'm really sorry. I forgot about the morning meeting., That's all right. I could see she was tired. - I'd like to apologise for the rudeness of our receptionist., Never mind. We're not very busy today. - I'm very sorry, but I have to leave early., That's not good enough. I want a full refund on my ticket. - I really must apologise for the delay to your train.,

Apologising

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