Professional: Focused on client's needs, Empathetic and genuine concern for client, Protects clients, Separates the nurse from the client, Has boundaries, addresses client's concerns, Use of straightforward language, Personal: Client and nurse both get something out of the relationship, Nurse's emotional needs are met, Communication skills include giving advice, Intended for socialization or enjoyment, Conversations are casual and superficial, Client may get special attention or unfair treatment, Nurse may share too much personal information with the client,

MH: Personal or Professional Relationship

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