“Be especially careful at the beginning. You won’t ____ your authority as a team leader by being too heavy-handed. Your team need to accept that you have the right to lead them. And you certainly won’t confidence in your team by being too hands-on - they may see that as a sign that you don’t trust them. So at all costs, ____ the temptation to micromanage.’ “Your team need to know you can do the job, so it’s important to establish your Hight from the start. You're unlikely to be able to exert any ____ over people if they don’t believe in you. Show them that you recognize their professionalism, and they’re more likely to see you in the same way - in other words, make an effort to ____ mutual respect." “You have to get them to ____ ____. If they’re suspicious of each other, or too competitive, that has to change, so try and build a ____ of ____ between the individual team members. It takes time, but it’s worth it. Getting them to collaborate on projects can work, or sharing responsibility for key tasks — anything to bring individuals closer together and develop a ____ of ____ within the team. This enables the team to work “as one”. “People need to know where they stand. It’s important to be ____ ____ your expectations and your ____ so treat everyone the same. Always ____ individual achievement when it’s appropriate to do so. But also acknowledge successes that are a team effort - any manager that does this ____ a sense of team spirit."

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