1) At the hospital, you may need to talk to... a) Librarian b) Nurses c) Cashier 2) At the mall you might need to talk to...  a) Cashier b) BART security c) Information desk 3) At the library you might need to talk to... a) Librarian b) Mall store workers c) Doctors 4) At the grocery store you might need to talk to... a) Bus Driver b) Security Staff c) Store Manager 5) At the bank you might need to talk to... a) Teller b) Shelf stocker c) Park Ranger 6) At the BART stop you might need to talk to... a) Librarian b) Waiter c) BART Security 7) Who could answer this question - "I need to buy some stamps." a) Postal Worker b) Butcher c) Teacher 8) Who could answer this question - "I need to schedule my driver's test." a) Bus driver b) DMV c) Dentist 9) Who could answer this question - "When does the last ferry arrive?" a) Doctor b) Ferry operator c) Pharmacist 10) Who could answer this question - "Can I refill my Clipper card?" a) BART worker b) Banker c) Dance teacher

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