Apps not loading Slow app performance Restart the phone Update the app - App issues, App does not update to a new version Check the Store to manually upgrade Restart the device  - App fails to update, Device operating system will not update Check available storage Check download bandwidth Try a different network connection   - OS fails to update, Bad reception Aging battery Disable unnecessary features Check application battery usage   - Battery life issues, A device reboots during normal operation Check the OS and app versions Perform a hardware check - Random reboots, Intermittent connectivity Move closer to access point No WiFi connectivity Check/Enable WiFi No Bluetooth connectivity - Connectivity issues, Turning the device doesn’t rotate the view Disable rotation lock Restart the app Restart the device  - Screen does not autorotate,

a+1102 3.4 - Troubleshooting Mobile Devices

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