1) What is a 'strike'? a) Employees refuse to enter the business's premises. b) They may demonstrate outside the business to highlight their concerns. c) Employees will only undertake the duties outlined in their contract of employment. 2) What is a 'work to rule'? a) Workers work slower than normal to deliberately reduce output. b) All 'goodwill' is withdrawn as employees won't carry out any extra tasks that aren't in their contract. c) 'Sit-in' the workplace. d) Only carry out tasks/duties outlined in their contract of employment. 3) What is 'go slow'? a) Employees work slower than normal in order to reduce productivity. b) Employees refuse to carry out new tasks or to use a new piece of machinery. 4) What is an 'overtime ban'? a) Production stops due to an overtime ban. b) A gathering of people raising awareness of a particular issue. c) No hours above the minimum required (as per the employee's contract) are worked. 5) What is a 'Sit in'? a) Employees refuse to carry out new tasks or to use a new piece of machinery. b) Employees occupy their workplace in order to prevent any work from taking place 6) Impact of a Picket line / protest is? a) can lead to a poor image b) Customers will be lost due to orders not being produced in the required timescale c) fall in share price due to the poor reputation of the organisation

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