Cultural awareness - Recognizing the impact of culture on health care and values, and being open to cultural norms, Cultural knowledge - This helps nurses understand behaviors and establish rapport, Cultural encounters - This is when nurses have direct engagement with others who may be different than them, helps avoid stereotyping, Cultural skill - Performing assessments in a sensitive way, Cultural desire - Having patience, consideration, empathy and willingness to learn from the client, Cultural diagnosis question - What do you call this illness?, Cultural onset question - When did it start? Why then?, Cultural etiology question - What do you think caused it?, Cultural course question - How does the illness work? What does it do to you?, Cultural prognosis question - How long will it last and is it serious?, Cultural treatment question - How have you treated this illness or how should it be treated?,

MH: Cultural Competent Care

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