Softeners: I'M AFRAID I have to cancel the meeting., I'M SO SORRY BUT we will be late., UNFORTUNATELY, something’s come up and we won't meet the deadline., ACTUALLY, we won't meet this week., TO BE HONEST, we're having some difficulties., Modal verbs: It WOULD be so helpful to have more time., Maybe we COULD meet again another week?, This MAY be a bit expensive., There MIGHT be a small delay., Qualifiers: It's A LITTLE cold in here., We're A BIT behind schedule., We're going to run SLIGHTLY over budget., We've made some SMALL changes in this arrangement., We have ONE OR TWO problems., Negative question form: WOULDN'T IT BE a good idea to inform the shareholders immediately?, COULDN'T WE arrange to meet today instead?, SHOULDN'T WE change the words in this advert?, WON'T THAT BE a bit expensive?, Past Continuous: I WAS THINKING we should offer her the job., I WAS PLANNING to organize this event., I WAS HOPING to come to an agreement today., Passive: A promise HAS BEEN BROKEN!, WE WERE TOLD that you were going to sign the contract today., IT WAS AGREED you would lower your fees., Rephrasing: I WON'T BE ABLE TO have the report ready by then., I'M NOT ABLE TO say when the project will be finished., I'M NOT IN A POSITION TO say how much it will cost., I'M NOT ENTIRELY happy with this arrangement.,

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