1) Name a transferrable skill a) Ability to work fast to complete task b) Individuality c) Communication d) Following the lead of your peers 2) Which of the below is a qualification? a) Speaking 3 languages b) Driving license c) BTEC 3) What analysis may you complete on yourself prior to employment? a) S.W.O.O.T b) S.W.O.T c) S.M.A.R.T d) S.M.A.R.T.S 4) 2 Years customer service skills is typically important for which role? a) Security  b) Piot c) Ground handling agent d) Cabin Crew

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