check-in - When you arrive at the hotel, you need to _____ at the reception., make a reservation - To secure a room in advance, you should _____., make a complaint - If you have any problems during your stay, you can _____., concierge - The person who assists guests with various services is called a _____., check-out - When leaving the hotel, you need to complete the _____ process., housekeeping - The staff responsible for cleaning the hotel room is called _____., room key - To access your hotel room, you usually use a _____., cancellation - If you need to cancel your reservation, you should request a _____., doorman - The person who greets guests and opens the door is the _____., reception - Before leaving the hotel, don't forget to return your room key on the _____., accommodation  - My family and I stayed in a comfortable _____ during our vacation at the beach., amenities - The hotel offers a variety of _____, such as swimming pool, free WiFi, and a restaurant.,

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