I look forward to receiving a replacement, I suggest that you replace the item, It is not acceptable to, I would be grateful if you could give me a full refund, I'm afraid that, I would like to request that, To resolve the problem, I would appreciate it if you could, The first thing I would like to draw your attention to is, To make matters worse, I look forward to your reply and a resolution to my problem, My first complaint is, I am disappointed because, The first problem is, I am extremely dissatisfied, I am not at all pleased that, I am writing to express my dissatisfaction with, I am extremely disappointed with the service, I am writing to complain about, I am writing regarding, I am writing in order to complain about,

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