People are trained to deal with problems and emergencies. , The staff has meetings to exchange ideas and to solve problems , Products are checked to be ready for sale. , Components are checked to discard defective ones. , Cars are painted to deflect light. , The paint has some properties to protect the materials. , Test drives are carried out to ensure the cars are safe to drive. , The Customer Service area test-drives the cars to make sure they are safe. , Some areas receive car components and analyse defects to give responses to claims.,

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